In Streaming’s Fragmented Future, Customised Content Will be King

Deloitte’s 2018 predictions for the global technology, media and telecommunications (TMT) sector were released this morning and, as is typically the case, the accompanying report makes interesting reading for anyone with a keen eye on potential...

Customer Experience Transformations

In the first two posts in this blog series, we have discussed how digital transformations can fundamentally reshape a business. We looked at how transforming a workflow process, like metadata, that persists across broadcast and digital spheres...

User Experience in Online Video: More Than Just a Pretty Picture

It can be difficult to accept when business isn’t booming quite as expected. Your company’s business model is sound, you have the right content in place, and your technology is up-to-date, so what could it be? We sometimes forget about one key...