Customer Experience Transformations

In the first two posts in this blog series, we have discussed how digital transformations can fundamentally reshape a business. We looked at how transforming a workflow process, like metadata, that persists across broadcast and digital spheres...

The Importance of Making TV Whole Again

The world of television is currently split into two halves - the ‘old’ and the ‘new’. On the ‘old’ side is the long established, predictable, financially dominant analogue/linear content delivery, which has been the dominant method of engaging...

User Experience in Online Video: More Than Just a Pretty Picture

It can be difficult to accept when business isn’t booming quite as expected. Your company’s business model is sound, you have the right content in place, and your technology is up-to-date, so what could it be? We sometimes forget about one key...